Safaricom Router Login
Safaricom provides Home Fibre and 4G/LTE internet services in Kenya, typically including a router or ONT. This guide helps you access your device's admin panel.
How to Login to Safaricom Router
Accessing your Safaricom router or Fibre ONT settings allows management of WiFi, security, and connection parameters. Use a web browser from a device connected to the network.
Safaricom devices, frequently manufactured by Huawei, use different default IPs depending on the service type. For 4G/LTE routers, the common IP is 192.168.8.1. For Home Fibre Optical Network Terminals (ONTs), it's often 192.168.100.1. Always verify the correct IP address by checking the sticker on your specific device.
Default login credentials also vary. For 4G routers, 'admin'/'admin' is very common. For Fibre ONTs, you might encounter 'useradmin'/'useradmin' for basic access or 'telecomadmin'/'admintelecom' for more advanced settings (use with caution). Check the device label for the most accurate defaults.
- Connect your device (computer, phone) to the Safaricom router's network via WiFi or Ethernet.
- Open a web browser.
- Enter the router's default IP address. Common IPs for Safaricom devices (often Huawei) are 'http://192.168.8.1' (for 4G routers) or '192.168.100.1' (for Fibre ONTs). Check your device label.
- The login page will appear.
- Enter the default username and password. Common pairs are 'admin'/'admin', 'useradmin'/'useradmin', or 'telecomadmin'/'admintelecom' (for ONTs). Check the sticker on your device.
- Click 'Login'.
Default IPs, username and password for Safaricom
| Router Brand | IP | Username | Password | Confidence |
|---|---|---|---|---|
| Safaricom | 192.168.8.1 | admin | admin | 85% |
| Safaricom | 192.168.1.1 | admin | admin | 98% |
Popular Router Models using Safaricom
| Model | IP | Username | Password |
|---|---|---|---|
| Huawei B525 | 192.168.8.1 | admin | admin |
| ZTE MF286R | 192.168.0.1 | admin | admin |
Troubleshooting Issues with Safaricom Router
If you're unable to log into your Safaricom device:
- Verify Network Connection: Ensure you are connected to the correct Safaricom WiFi network or have a stable Ethernet connection.
- Correct IP Address: Double-check the IP address (192.168.8.1 for 4G, 192.168.100.1 for Fibre). Check the label.
- Confirm Credentials: Carefully type the username and password, noting case sensitivity. Try combinations like 'admin'/'admin', 'useradmin'/'useradmin', 'telecomadmin'/'admintelecom' based on device type and label information.
- Device Reboot: Power cycle the router/ONT. Unplug it, wait 30-60 seconds, plug it back in, and wait for it to fully initialize.
- Browser Issues: Clear browser cache and cookies, or try using an incognito/private window.
- Factory Reset (Caution): Locate the reset button (usually recessed). Press and hold it for 10-15 seconds while powered on. This restores factory defaults (use label credentials afterwards) but erases ALL custom settings (WiFi name/pass, admin login). Resetting an ONT might require Safaricom's assistance to re-provision. Use as a last resort.
Safaricom Router setup
After successfully logging into your Safaricom device:
- Change Admin Password(s): Secure your device by changing the default password(s) for 'admin', 'useradmin', etc., where applicable and accessible.
- Configure WiFi Network: Set a unique WiFi name (SSID) and a strong WPA2/WPA3 password. Configure both 2.4GHz and 5GHz bands if available.
- Check Internet Connection: Verify WAN/Internet status (4G signal strength, Fibre optical status).
- Review Security Settings: Ensure the firewall is enabled. Consider disabling WPS if not used.
- Update Firmware (Check): Look for firmware update options, though updates are often pushed remotely by Safaricom.
- Manage Connected Devices: View the list of devices connected to your network.
Popular IPs for Safaricom
Frequently Asked Questions about Safaricom
What is Safaricom?
Safaricom is a leading telecommunications provider in Kenya offering Mobile, Home Fibre, and 4G broadband services with corresponding routers/ONTs.
How to change Safaricom's WiFi Password or SSID?
Log in, navigate to WLAN/Wireless settings, find the Security or WPA PreSharedKey option, and change the WiFi password.
What if I forget the Safaricom password?
Perform a factory reset using the reset button. Log in with default credentials from the device label. Reconfigure WiFi settings. For ONTs, reset may require contacting Safaricom.
Can I change Safaricom to another IP?
The device's LAN IP can usually be changed in LAN/DHCP settings, but it's generally not required.
How to Protect Your WiFi Network Using Safaricom?
Change default admin/user passwords, use strong WPA2/WPA3 WiFi passwords, rely on Safaricom for firmware security.
How to reset your Safaricom login password?
Resetting erases all custom settings. Use default credentials from the label afterwards. Resetting Fibre ONTs might require Safaricom intervention.
What are the most common default logins for Safaricom?
4G Router IP '192.168.8.1', login 'admin'/'admin'. Fibre ONT IP '192.168.100.1', logins 'useradmin'/'useradmin' or 'telecomadmin'/'admintelecom'. Always check label.
What is the most common default username for Safaricom?
'admin', 'useradmin', 'telecomadmin' depending on device/access level. Check label.
What is the default password for Safaricom?
'admin', 'useradmin', 'admintelecom' depending on device/access level. Check label.
Advanced Safaricom Router Settings
Safaricom routers and ONTs (often Huawei) may offer advanced capabilities:
VoIP Ports (ONTs)
Fibre ONTs often include phone ports for Voice over IP services.
Optical Network Info (ONTs)
Display diagnostic information like optical transmit/receive power levels.
4G Signal Info (Routers)
Show detailed 4G/LTE signal parameters like RSRP, RSRQ, SINR.
Port Forwarding/Mapping
Configure rules to allow external access to specific internal devices.
Parental Controls
Basic options for time-based access control or URL filtering may be present.
Diagnostic Tools
May include Ping, Traceroute, and other network testing utilities.
Note: The availability and user accessibility of advanced features can vary based on the specific model and Safaricom's configuration policies.
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